The order cut-off time for same day dispatch is 13:00hrs GMT, Monday to Friday.
With the exception of Russia and China all our UK Mainland deliveries are made by DPD, with European and International deliveries made by UPS. All orders going to Russia and China will be delivered by Royal Mail using the International Signed For service. All deliveries must be signed for.
Delivery costs are quoted for each order and are not dependent on the number of items being delivered.
When your goods have been dispatched we will send you an Order Confirmation e-mail. Included in this e-mail will be a DPD / UPS Airwaybill number that will allow you to track the progress of your parcel on the DPD / UPS website.
EUROPEAN UNION COUNTRIES
UPS Standard : Please allow 5 working days, from the date of dispatch, for delivery of the products you have purchased on the turnbullandasser.store website.
Please note all shipments to the European Union are sent free of charge DDP (Delivery Duty Paid). This means all duty and courier handling fees have already been paid by Turnbull & Asser.
Please note that there are certain countries where no delivery is possible because of conflict, fraud, political or other extenuating circumstances.
Turnbull & Asser apologise for this, but the situation is obviously beyond our control.
We cannot be held accountable for delays in customs clearance.