The order cut-off time for same day dispatch is 13:00hrs GMT, Monday to Friday.
With the exception of Russia and China all our UK Mainland deliveries are made by DPD, with European and International deliveries made by UPS. All orders going to Russia and China will be delivered by Royal Mail using the International Signed For service. All deliveries must be signed for.
Delivery costs are quoted for each order and are not dependent on the number of items being delivered.
When your goods have been dispatched we will send you an Order Confirmation e-mail. Included in this e-mail will be a DPD / UPS Airwaybill number that will allow you to track the progress of your parcel on the DPD / UPS website.
EUROPEAN UNION COUNTRIES
UPS Standard : Please allow 5 working days, from the date of dispatch, for delivery of the products you have purchased on the turnbullandasser.store website.
Please note all orders over €300 to the European Union are sent free of charge. Orders under €300 are subject to a €20 shipping fee. All orders, no matter the value of the order are dispatched DDP (delivery duty paid). This means all duty and courier handling fees have already been paid by Turnbull & Asser.
Please note you may be contacted by the courier prior to delivery.
We cannot be held accountable for delays in customs clearance.